Frequently Asked Questions

I placed an order! When will I get it?

Once an order is placed, it is packed and shipped out of our office within 3 business days. If there are any delays about your shipment, you will be informed via e-mail immediately. According to your shipment choice your delivery time will vary. You can find out more about our shipping options at the following link.


Where can I find your shipping options?

For information please click here.


Can I get information about your return & exchange policies?

For information please click here.


I like my order as a present! Can I request gift wrapping?

Please let us know about any details about it via e-mail to or you may write a note to be gift-wrapped while filling your details on purchase.


How do I care for my Be Mine Design scarf?

We recommend you dry-clean your scarf, however they can also be gently hand-washed with only cold water.


How can I find more about the brand ‘Be Mine Design’?

You can follow us on our instagram feed @bemine_design & our facebook page @beminedesigned


As a store-owner, may I sell Be Mine Design products?

For your wholesale inquiries you can email us at


Be Mine Design


Customer Service